What our computer servicing clients say

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"A tech was able to quickly correct what we had been trying to set up for hours. They are great to work with and are very professional."

Mrs Bevan of Clase Swansea 
Prices £25.00 per 30 mins
*Remote service only
Remote ITIs available from Monday – Friday between the hours 9.00 am to 7.00 pm and Saturday between 10.00 am to 5.00 pm.

Remote IT Support & Assistance

Our Technicians are able to connect to your computer remotely and resolve the problem.

userEnd-to-end support

Remote Desktop support allows us to remotely connect to and diagnose problems you are having with your desktop, laptop and many devices connected to computer. Through this connection, we are also able to remotely transfer files, reboot and take control of your PC to diagnose and resolve the problem.

You will retain full control of your system throughout the session. If at any time during this session you wish to terminate the remote connection, you may terminate the session and our Technician will no longer be able to view or access your system.

All data exchanged between the session participants is encrypted with industry standard Secure Socket Layer (SSL) and 256-bit Advanced Encryption Standard (AES) encryption, which are used by online banking transactions.

Remote IT Support & AssistanceIn order for our IT support technicians to access your computer you will need an active Internet connection and only a browser to launch a remote session between any two computers..

Home IT support

Computer Setup Standard

Need help setting up your computer?

computer-setupLet us help, with the Standard package you get one of our service technicians round to install your computer or laptop for you. We can advise you on security issues such as how to handle a firewall and what to do if you computers become infected with a virus or spyware. In addition, if you can think of anything else to ask at the time we off friendly advice on most computer issues. Find out More

 

Explore Our IT Services

Computer services

These services are offered to home users only, which include IT support, computer servicing, and encompass all major computers, and networking problems to Games consoles, Mobiles, tech and Media servers.

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Custom built computers

Here at 64-BIT computing we deliver high end custom-built computing systems for the home and office environment where performance, flexibility and security all play a part in creating a fully-upgradeable computer system.

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Web Design

Based in Swansea South Wales, we provide web design and internet solutions to companies throughout the UK from professional web sites to self-managed CMS sites; we can provide a solution that fits your needs.

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