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COMPUTER SERVICES

IT support
Laptop repair
Computer repair

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WHY USE US?

Fixed rate pricing
Over 10 years experience
Qualified trained technicians

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Looking for IT Help? - Professional affordable IT support for Home and business.

64-BIT computing "Where quality matters"...

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Returns

MERCHANDISE RETURN PROCEDURE

Should a product fail during the warranty period, certain procedures should be followed for 64-BIT computing to serve the BUYER efficiently: Contact 64-BIT computing Technical Support to obtain a Return Merchandise Authorization (RMA) Number. RMA Number will only be issued by phone service or e-mail. The RMA number is valid for exactly 10 business days beginning the day it is issued. It will be automatically Voided if defective merchandise has not been received by 64-BIT computing within these 10 days.

Any merchandise returned without an RMA Number will be refused and returned at the BUYERS expense. All returned products must be packed in the original packaging. (Improper packaging may Void warranty.) No Advanced Warranty Replacement is available. 64-BIT computing reserves the right to return any non-repaired products and without notification should the BUYER ship an INCOMPLETE product to 64-BIT computing RMA Department.

After replacement, 64-BIT computing reserves the right to request the total cost of the replacement product(s) or the product(s) itself if later to be found physically damaged by the BUYER.
RETURN FOR CREDIT

All credit returns must be processed through a 64-BIT computing Customer Service Representative. To receive credit, product(s) must be returned within 14 Days from the Order Date. Additional charges may be assessed if an INCOMPLETE product (including all parts, manuals, software, accessories and warranty cards) is returned to 64-BIT computing.

DEFECTIVE ON ARRIVAL (DOA)

For all "DOA" products, the BUYER is required to call for an RMA Number within 7 days from the receipt date.

Home IT support

Computer Setup Gold

Need help setting up your computer?

computer-setupLet us help, with PC support the Gold package you get one of our service technicians round to install your computer or laptop for you. While there, if you can think of anything else to ask at the time or have other computer realted problems we can offer friendly advice on most computer issues. We can advise you on security issues such as how to handle a firewall and what to do if you computers becomes infected with a virus or spyware problems. Have a think? Find out More

 

Customer Support

Customer Support 01792 520 262
01792 582 125
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Website Maintenance

Gold Website Support Package - £250 per month

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Do you need daily or weekly web updates? Don’t really want to employ full time web support? If so, our Gold support package is ideal for you.

 

Explore Our IT Services

Computer services

These services are offered to home users only, which include IT support, PC support, and encompass all major computer repair, and networking problems to Games consoles, Mobiles, tech and Media servers.

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Custom built computers

Here at 64-BIT computing we deliver high end custom-built computing systems for the home and office environment where performance, flexibility and security all play a part in creating a fully-upgradeable computer system.

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Web Design

Based in Swansea South Wales, we provide web design and internet solutions to companies throughout the UK from professional web sites to self-managed CMS sites; we can provide a solution that fits your needs.

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